F.A.Q.

What is a lot?

A lot is a group of products sold in bulk at a very affordable price. All lots are identical, so there is no difference if you buy the first or the last lot available.

Can i change the composition of the lot?

You cannot change the products by type, size, color, or quantity. If you need a larger quantity, just buy more lots.

Can i see the products?

By all means! You can see and feel merchandise in our showroom or in the warehouse where they are packed for shipping.

What do you mean by order proposal?

When you execute an order online, it is an order proposal. Before becoming an effective order, it must be checked for availability by our staff. If there is no availability, we will contact you and offer alternatives.

What if the quantity in the lot is not enough?

The site allows you to buy more lots. The traffic light on the product page indicates how much of the product is available.

How do i receive products?

The customer is responsible for arranging and paying for product shipping, but we can arrange shipping with our shippers.

How are products packed?

With care. We pay close attention to the integrity of our products.

Should i buy only the first lot?

All lots of the same item are the same. The last lots are not leftovers from other customers.

For quantities on request, can you create a targeted offer?

Yes, we can create personalized offers on request.

What if i want my label or barcode on the product?

At a client’s request, we can relabel individual products with personalized labels or recode products with new barcodes.

Where do products come from?

All products come directly from the factories of Italian companies.

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